Telecommunications companies to come up with coverage maps
Photo: 123rf
The Commerce Commission has given telecommunications companies 12 months to come up with standardised coverage maps for all providers so customers can compare the signal reach each one is offering.
It also wants universal definitions of coverage quality, like excellent, good and non-existent, as well as hang up clauses; so if consumers find their calling experience in real world is not what is promised they cancel their contract at no charge.
Judy, who lives on a farm near Lake Waikaremoana in the Wairoa District, told Checkpoint she only had about 30 percent phone coverage.
"It's a health and safety issue. We've got employees and contractors on the farm on a regular basis," she said.
She had supplied her employees with locator beacons, which were only suitable for emergency...










