In addition to its healthcare AI foray, AWS revealed plans to enhance its QuickSight product with additional business intelligence tools. These upgrades will position QuickSight as a competitor to Microsoft’s PowerBI and Salesforce Inc.’s Tableau.
Amazon.com Inc.’s cloud division, aiming to compete with Microsoft and Google in the rapidly growing generative artificial intelligence market, has introduced a range of new AI products. Among these offerings is HealthScribe, a service designed to assist healthcare providers in summarizing doctor visits, as well as chatbot software for businesses to create their own chatbots.
The HealthScribe summarizing tool has already attracted interest from notable healthcare organizations like 3M Health Information Systems Inc., Babylon Health, and ScribeEMR, as revealed by Swami Sivasubramanian, Vice President of Database, Analytics, and Machine Learning at AWS. Rather than directly selling the product to hospitals or doctors, AWS is collaborating with partners to ensure the technology reaches clinicians effectively.
The demand for generative AI is surging as companies seek to automate various tasks currently performed by humans. Microsoft and Alphabet’s Google are already leveraging this technology to enhance web search and integrate AI capabilities into their products. While AWS has been considered by some as lagging behind its smaller cloud rivals in generative AI, it is striving to win over clients by offering its services and encouraging them to develop their own custom-built AI applications on the AWS platform.
The healthcare sector, in particular, has become a significant battleground for generative AI. Microsoft’s acquisition of health AI company Nuance has enabled them to provide transcribing and summarizing services to medical professionals using the technology powering ChatGPT. Google, on the other hand, is working on Med-PaLM, an AI model with the potential to revolutionize healthcare by providing real-time medical knowledge support to physicians in their clinical decisions. HealthScribe is currently available as a preview in the eastern US region, according to Amazon’s announcement.
In addition to its healthcare AI initiatives, AWS has unveiled plans to enhance its QuickSight product with more business-intelligence tools. These new features will enable customers to effortlessly create data dashboards and tell the software to generate slideshows or data stories based on specific graphs or dashboards using plain language commands, as shared by Swami Sivasubramanian.
For customers seeking to develop chatbots or customer service agents, AWS will offer a selection of large language models utilized in training the AI algorithms. Moreover, Amazon is incorporating two large language models from Cohere, an AI company, into its Bedrock product, along with the latest models from Stability AI and Anthropic. Notably, prominent organizations like Ryanair Holdings Plc and Bridgewater Associates are already leveraging Bedrock’s capabilities. As for the chatbot tools, named “Agents for Bedrock,” they are currently available as a preview.
In another strategic move, AWS introduced a new service that allows customers to harness the power of the latest Nvidia Corp. chip, the H100, for training AI models. This move aims to attract more clients and persuade them to utilize AWS’s data centers for running their AI applications, rather than opting for Microsoft or Google’s platforms. By providing access to cutting-edge hardware like the Nvidia H100, AWS seeks to position itself as a leading choice for AI development and computational needs in the cloud computing market.